|Visual Parse++ ? email@example.com (Big Softie) (2003-03-22)|
|Visual Parse++ ? firstname.lastname@example.org (1996-05-21)|
|Re: Visual Parse++ ? email@example.com (1996-05-24)|
|From:||"Big Softie" <firstname.lastname@example.org>|
|Date:||22 Mar 2003 16:41:59 -0500|
|Posted-Date:||22 Mar 2003 16:41:58 EST|
I am involved in the development of a major embedded system. Part of my bit
of the project is a script/maths parser, previously we have used LEX and
YACC with very effective results. This time I wanted to try something new
and a bit more up-to-date. I managed (after several days) to get a
demonstration key for Visual Parse++, but they don't seem interested in
answering pre-sales questions; all emails have gone un-answered for over a
week? Is this normal for Sandstone?
I then tried an on-line stockist Xtras.Net, all emails to there domain get
bounced by the mail server, have they gone belly-up?
I really like Visual Parse, and they would have had an order last week if
they would just respond to emails. I can't recommend it's use unless I can
get some pre-sales questions answered, and some assurance that we WILL get
after sales support when we pay for it. The project has VERY tight delivery
times, so anything that introduces a risk would be unacceptable.
Any ideas what I can do, other than go back to LEX and YACC (which is our
Please excuse me if I sound like I'm winging, the pressure to deliver on
time is immense, and the frustration at not getting answers is growing by
[If I had to guess, I'd say that Sandstone couldn't reply to the forged
return address in your messages. -John]
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